Vista Answers

Error Messages:

“Cannot turn off reminder. You may be reminded again.”

“Cannot turn off the reminder. You may be reminded again. the end date you entered occurs before the start date”

“Cannot open the item for this reminder. The end date occurs before the start date”

Solution:

First, try launching Outlook.exe with the “cleanreminders” command line argument:

C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE /cleanreminders

If that does not work, carry out the below steps to delete the items in Reminders folder:

Download MFCMAPI tool from http://support.microsoft.com/?ID=291794

1. Run MFCMAPI on the desktop

2. Go to Session->Logon and Display Store Table

3. Select your profile

4. Right click Mailbox and choose “Open Store”

5. Expand “Root Container”

6. Right click “Reminders” and select “Open Contents Table”

7. New Window Launches with Title Reminders

8. Select all the reminder items listed there, Right click and select “Delete Message”

9. Close MFCMAPI